I wanted to take this opportunity to thank you for your teams work at our home. We've had numerous organizations work with us over the years but none have exceeded the technical competence nor professionalism of HomeTheaterWorks. As you know with two separate AV areas in our home, we've encountered different challenges and each have been met by your teams creative recommendations to the point that now virtually anyone can very easily operate our home theater and audio set-up in either room or now even our deck. As the AV technology evolves over time, I'm sure we will be utilizing your services again to enhance our entertainment options.
I have been a customer of Home Theater Works for several years. They have always recommended cost-effective, reliable technology. Most recently they implemented a "whole house" audio, video, security and lighting system for me. Their technical knowledge is outstanding but what truly separates them from their competitors is customer service. They completely stand behind their work and they are always a quick call or text away. I have worked with other audio, video companies but Home Theater Works has been the clear favorite for fantastic service at a competitive price.
"When building a new home and incorporating the latest smart home technology and state of the art audio visual equipment I felt it was critical to find the best provider to recommend, install and support the myriad of systems I selected.
After a great deal of research and interviewing I chose the people at Home TheaterWorks.
Four years later I am still loving and tweaking the systems to fit my changing life.
Every time I reach out to the team at Theaterworks their knowledge and support is outstanding.
These are sophisticated systems. Having the right people involved has proven far more important than deciding which manufacturer has the latest and greatest box."
My experience with Home TheaterWorks was 5 star! I have enjoyed every second of our system and the service provided by their team is "Ritz Carlton" caliber...Simply outstanding!
I have and will continue to refer them to all of my friends and to anyone who ask.
Thank you Home TheaterWorks! My family is now enjoying our multiple audio-visual systems and security cameras – all fully integrated with customized Control4 home automation. The guys at Home TheaterWorks – Seth, Neil, and Steve – listened to all of my specific (and often unique) needs, and transformed them into reality.
The first stage, pre-wiring existing and newly added construction, passed by as if the guys were never there. The second stage, installation, occurred as if these conveniences were always there. Their neat and courteous service stands head and shoulders above anything else Atlanta has to offer – all at a reasonable price.
Thanks for the great job on the home theatre installation. I couldn't be happier with how it looks, how it sounds, and how efficiently everything was put in place and the remote programmed. We are truly enjoying our new system.
We were tired of playing "hide and seek" with multiple remote devices for our tv, playstations, and Wi. The technology that was recommended made perfect sense for our lifestyle and to have ONE REMOTE handling all devices has been a perfect solution. All equipment is now under a cabinet so my bookshelf is free from equipment clutter and the overbearing "nest" of cords and wires. The service received was amazing and customer service superb. We highly recommend them to estimate your needs and complete any job.
HTW has done a tremendous job in assisting with our home system. We started with a home theater room, and that experience was so exceptional we now have Control 4 throughout the house with music at our fingertips via iphone or ipad. If I have a problem, I can call anytime day or night and I get an immediate response. These guys are good!
I have been working with the team at Home Theater Works for over 2 years now and have found them knowledgeable, helpful, thorough and friendly. They have helped design and implement my home entertainment system modularly over time and I am extremely pleased with the results.
I just wanted to let you know that Daniel's PS3 did, in fact, work perfectlyfor showing the photo CDs that my friend had made. And, thanks to Neil, the PS3 is working perfectly and the menu was accessible so I was able to make the screening happen. I really appreciate your calling me back in my 'emergency.' Your service has been fantastic and we're all loving our system (but, no, the screen does NOT need to be bigger!).
The installation effort yesterday was fantastic! My compliments! I had expected it to take several days and be a hassle. Boy, was I surprised.
Everything was done neat and tidy, very professionally, and it looks and works wonderfully. The whole process started with a problem with the external, outside speakers - and I was floored when he activated the speakers and sound came out on the first try. You don't know how much effort and years had gone into trying to get them to work and stay functioning with previous technicians - only to have them fail just about every year.
The updated system has functionality that my wife and i could not imagine and now greatly apprecite.
My wife and I also appreciated the extra efforts to stay late and get it all completed in one day. That was really above and beyond the norm. Please accept and pass on our personal thanks.
I chose Home Theater Works because of my initial impression of their fine team of sales and installation professionals, alongside a remarkable range of audio and video hardware they represent. HTW designed our system with ten zones of audio, multiple audio and video streaming sources and a remarkably accurate home theater, while maintaining simplicity in use. We're so excited with the results, we have selected HTW for our second home.
We spent a lot of time researching what company we trusted to upgrade our home theater and electronics and we are very glad we chose Home TheaterWorks. The entire team is professional and did a very good job at both the design and installation of our new system and we would not hesitate to recommend Home TheaterWorks to anyone who wants to get the job done right.
Bill and Carolyn C.
Home Theater Works is awesome. We had another company install our Control 4 system about 3 years ago and it never worked right. I called Home Theater Works to see if they would be willing to come in and see what they could do to our system to get it working properly. Seth was very honest from the start and said that they could come by and take a look but was unable to make any promises. They came out, reviewed our system and had several recommendations. We gave them authorization to perform the work and our system has never worked better. When you spend such a large amount of money on a control system and it doesn’t work, it is very frustrating! Home Theater Works did a great job. Since then, we have had Home Theater Works out several times to help us with programming and adding to our control system. They are very professional and extremely knowledgeable in their field. They are quick to respond to my calls. I would highly recommend them!
We just moved to Atlanta area, after retiring from a Company in Chicago, and wanted to treat ourselves to a special entertainment package for our home. We called HomeTheaterWorks to provide us with ideas that would maximize our enjoyment, and they certainly did! We are not "technical" people, but my wife and I were delighted to discover how easy they made it for us to use our HomeTheaterWorks systems. We have access to all the music we ever wanted, dynamite television/stereo and web services, not to mention easy access to everything. Their Installation Team is top notch, and always readily accessible with any questions. A great experience overall....
Maretta and Tony T.
Seth, thank you for sending such great guys out here to work yesterday. It was a pleasure working with them. They solved many issues and offered clear solutions for other issues.
I wanted to take a minute to express to HTW how exceptional your company and your service has been for us over the years. You have always been only a phone call, e-mail or text away with a quick response. Today's world ploaces high demands on people to perform to highter standards than ever and you and your guys always exceed standards and expectations! It's refreshing to see people who not only offer technical expertise, but also obviously care about the customer. The most recent addition of the new Control4 system to our home is everything and more that you said it would be. Thanks, as always!